Access your own private online Call Center Academy.
Study hard and study often, but study at your own pace. CallCenterESL.com offers the language skills practice you’ll need to succeed in a highly competitive and evolving industry. Access language tools and authentic materials you won’t find anywhere else.
CallCenterESL isn’t your typical textbook-based, English pronunciation training course. Our intensive ESP program contains the materials and tools necessary to begin improving your pronunciation, grammar, listening and speaking skills, and target accent. Our proven approach coupled with multimedia-assisted language activities make learning interactive and fun. Most importantly, you’ll see results within only a few weeks of study.
Native speaker-like pronunciation is very important for Call Center representatives when communicating with clients who expect to hear the English language as it is spoken in the US or Canada. However, to efficiently get your message across to customers, you must first learn the foundations of grammar and acquire as much vocabulary as possible before starting work. Mastery of these techniques ensures that messages are properly communicated over the phone.
We are a collaboration of educators and educational multimedia specialists. CallCenterESL offers a learning experience unlike any other, offering authentic call center dialogues with audio and video lessons supported by a variety of language exercises and quizzes.
It is no news to anyone—not all learners are the same. Research has continually shown that significant increases in learning can be accomplished through the informed use of visual and verbal multimodal learning. Try our FREE demo course to experience how we’re different.
Passively listening to CDs isn’t an effective means for improving skills such as pronunciation and speaking. The same holds true with textbook-only learning. Quite often, language and pronunciation courses are bundled with: CDs, a workbook, and a promise to improve pronunciation or accent. However, without actual speaking practice, this type of study is useless and short-lived.
Although CallCenterESL was developed with the Call Center Representative in mind, our language models and course content offer students in varying industries and professions a chance to improve their pronunciation and general English skills.