Develop language skills and practice pronunciation with comprehension exercises that include video, audio, voice record, and voice compare. This isn’t textbook learning.
Unlimited Online Practice
Study from anywhere, at any time.
CallCenterESL’s online and mobile solutions offer core-competency skills practice in pronunciation, listening comprehension and much more. Study from anywhere, at any time
Quizzes and Certificates
Monitor your progress.
Quizzes, Tests and More
Assess your mastery with our online quizzes and comprehension exercises. Print certificates and monitor your learning progress with our detailed record-keeping system.
Access your own private online Call Center Academy.
Study hard and study often, but study at your own pace. CallCenterESL.com offers the language skills practice you’ll need to succeed in a highly competitive and evolving industry. Access language tools and authentic materials you won’t find anywhere else.
CallCenterESL isn’t your typical textbook-based, English pronunciation training course. Our intensive program contains the materials and tools necessary to begin improving your pronunciation, grammar, listening and speaking skills, and target accent.
Our proven approach coupled with multimedia-assisted language activities make learning interactive and fun. Most importantly, you’ll see results within only a few weeks of study.
Native speaker-like pronunciation is very important for Call Center and BPO representatives when communicating with customers who expect to hear the English language as it is spoken in the US or Canada.
However, to effectively get your message across to your customers, you must practice frequently and feel comfortable when communicating. Better oral fluency ensures that messages are properly communicated over the phone. Frequent speaking practice with a native speaker audio model goes a long way toward accent reduction.
We are a team of educators and educational multimedia specialists. CallCenterESL offers a learning experience unlike any other – offering authentic call center dialogues with audio and video lessons supported by a variety of language exercises and quizzes.
Reduce your non-native accent and achieve “accent neutralization” using VoiceMatch!
It is no news to anyone—not all learners are the same. Research has continually shown that significant increases in learning can be accomplished through the informed use of multimedia. Try our FREE demo course to experience how we’re different.
Passively listening to CDs isn’t an effective means for improving skills such as pronunciation and speaking. The same holds true with textbook-only learning.
Quite often, language and pronunciation courses are bundled with: CDs, a workbook, and a promise to improve pronunciation or accent. However, without meaningful speaking practice, this type of study is useless and short-lived.
Although CallCenterESL was developed with the Call Center Representative in mind, our language models and course content offer students in varying industries and professions a chance to improve their pronunciation and general English skills. The language is presented in the context of the call center workplace and has been carefully chosen to include high-frequency vocabulary.
Improve Your Pronunciation
Speech Practice with Voice Match
Practicing pronunciation using CDs is ineffective and cumbersome.
Discover a fun and effective way to improve your pronunciation and fluency with CallCenterESL's Voice Match software.